Complains and reviews are very important to any company. Before a consumer buys any products, he surely googles it.If the search gives some negative review about the product he will surely stop his purchase.
marcus evans organizes many events and tell how to manage reviews and complains. Companies need to also take constant feedback from their customers and innovate. This is what many successfull companies have done like Apple, Sony, Samsung etc
This website is good for all manages who want to expand thier business. You might have heard of marcus evans, it is one of the world's leading providers and promoters of global summits strategic conferences, in-Company training, professional training, business-to-business congresses, on-line information and sports hospitality.
You can also contact them for testimonials. In there website they have share success stories for their events. Your business can surely benefit from these events. It will surely help you in managing complains of your customers and get you more business.
There are many website mis informing about the ways to handle customer, once you have a bad Image it is tough to get back the image. For a small company image can be affected very easily. Do have a look at Marcus Evans Complaints website.